On Monday, the computer systems of hundreds of US dental offices were infected with ransomware.
According to ZDNet, the Wisconsin-based software provider, PerCSoft, which is a cloud management provider for Digital Dental Records (DDR), was hit with a ransomware attack. After infiltrating its systems, the hacking group deployed the REvil (Sodinokibi) ransomware to hundreds of dental offices across the United States.
“The incident is another case of a ransomware gang compromising a software provider and using its product to deploy ransomware on customers’ systems.”
PerCSoft and Digital Dental Records (DDR) both opted to pay the ransom demand and have since shared the decrypter with the impacted offices.
In a statement, the companies asked clients to “please be patient.”
Although the restoration process began on Tuesday afternoon, as of today, it is still ongoing — some providers have claimed that the decrypter either didn’t work or didn’t recover all their data. As a result, they needed to receive a second decryptor.